Mental Health Services

Having good mental health and solid relationships are important for everyone. After all, we are social animals. Good mental health means being able to cope with the stresses of daily life, work productively, and enjoy our leisure time. Strong relationships provide love, support, and a sense of belonging.

Psychology Services

Clients can access up to 10 Psychology services in a calendar year via a referral and a Mental Health Care Plan prepared by a GP. The fee per session offset by Medicare’s Better Access Scheme, with clients only out of pocket approximately $45.

Those clients without a Mental Health Care Plan, access to EAP or other pathway to seeing a clinician can engage with psychology services privately via Centacare’s General Counselling services.

Clients can choose to access services in person or via telehealth. Fees per session are paid for by the client as they complete each session.

Referrals are open (with no age restrictions), so they can come from any source including self referrals.


The new GambleAware program is a stepped care mental health model aimed at supporting anyone affected by gambling harm or at risk of developing issues with gambling. This can include the gambler themselves as well as any friends or relatives. As gambling harm is usually associated with other underlying issues such as depression, anxiety and trauma, clients accessing support through this program receive holistic mental health support and/or Financial Counselling with trained professionals.

Referrals are open (with no age restrictions), so they can come from any source including self referrals.

Centacare NENW provides this program across the Hunter New England Local Health District in partnership with Centacare Hunter Manning.

Referral Phone: 1800 497 065
Click here for our online referral form >

Catholic Schools Program

Provides psychology services to all Catholic Schools in the region as well as the Catholic Schools Office (CSO) staff. Support includes therapy and psychological assessment for students, staff and support to families.

This service delivered face to face at the schools as well as via e-therapy/telehealth services direct to clients where needed.

Referrals come through schools directly or the CSO.

Couples Counselling

Couples wanting to address challenges in their relationship can do so by accessing Couples Counselling with one of Centacare’s trained clinicians. Clients can access services in person or via telehealth.

Employee Assistance Program

Centacare NENW has a number of contracts with businesses in the New England North West region to provide psychological support to their employees.

Psychology services include counselling over 3 to 6 sessions, supervision of employees and on-site critical incident support.

Fees range from $150 per session and services are paid for by employers with no out of pocket cost to the employee.

Open Arms Veterans Counselling

Centacare NENW provides psychology services to both current and ex-military service people and their families as part of the Department of Veteran Affairs Open Arms program.

Referrals come through the Department of Veteran Affairs Open Arms head office team.


Clients who have experienced injury or accidents in the workplace can access Psychology sessions under WorkCover to help them return to normal functioning at work, home and community settings.

These services are provided in person or via telehealth by registered Centacare psychologists who are registered with WorkCover.

Dubbed the Cathedral City, Armidale in the New England High Country is one of Australia’s most elegant regional cities. With an altitude of a kilometre above sea level, it’s known for vibrant autumn foliage and cool breezes in summer. Wander its streets and find 19th century churches mixed with modern cafes and restaurants.

Our office in Armidale is nestled on the edge of the CBD, on the corner of Dangar and Rusden Streets. We have been in this same location since we began providing services, expanding into other areas of the building as we have grown.

World Heritage wilderness, gem fossicking and a Celtic festival are some of the charms of this captivating rural town in the beautiful New England High Country of NSW. Historic Glen Innes has 30 heritage-listed buildings and a picture-postcard main street.

Our Glen Innes office is located in Grey Street, within Glen Innes’ CBD. This is our second location in this town, having outgrown our first location within months of opening the office there.

This is the place that is home to koalas, beautiful sunsets, vibrant community spaces – and us.

Gunnedah is the place where agriculture, innovation and small business meet. We have the giant natural canvas of our landscapes – and a few giant man-made artworks!

We hope you enjoy everything our beautiful region has to offer.

Located in Henry Street, our office is just outside the CBD in a quiet, private and leafy street. Pop in to say hello!

An elegant and historic town by the MacIntyre River, Inverell is in the heart of gemstone country. Try your luck fossicking for sapphires and other precious stones on the banks of the river, where people have been seeking their fortune since 1854.

Our office is located in Oliver Street, just off the main street. With plenty of parking across the road.

A place of relaxation and rejuvenation, Moree is in the beautiful Gwydir Valley in northwest NSW. Soak in hot artesian springs, sourced naturally from deep inside the Great Artesian Basin, and discover the therapeutic benefits of the mineral-rich waters.

Our office is located in Auburn Street, just back from the main street.

The Narrabri Region is the heart of the rich Namoi Valley located in north west NSW. Come and discover what makes our region a great place to visit!

Our office is located on Barwan Street, just outside of the CBD.

You might know us as the Country Music Capital, home to Australia’s First City of Light, or the gateway to the New England. But that’s just the beginning…It’s where rich heritage meets outdoor adventure, arts and culture complements luxury, and sport intersects action and fun.

We have two offices located in Tamworth. Our main office is located on in the V Guy Cable Building, just outside of the CBD on Marius Street.

Walgett Shire proudly offers all the ingredients for a great outback holiday; scenery, relaxation, recreation and revitalisation. It has an abundance of wildlife and flora on display, not to mention the spectacular sunrises and brilliant sunsets to open and close your day.

Our office is located on Wee Waa Street.