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Individual Placement & Support

Support for young people to find and maintain employment as part of their mental health and recovery journey.

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headspace Service Update


Centacare New England North West would like to advise clients, families and our community that we will no longer be the lead agency for headspace Tamworth and outposts (Gunnedah, Narrabri and Moree) and headspace Armidale, including IPS (Individual Placement & Support), from mid-August 2026.


From 17th July 2026 we will no longer accept new referrals. Further, groups in all locations will be pausing as of 3rd of August 2026.


Young people seeking support during this period can access eheadspace, headspace's free and confidential online and phone support service, by calling 1800 650 890 or visiting the headspace website.


24/7 support can be accessed through Lifeline on 13 11 14 or Kids Helpline on 1800 551 800. In an emergency, call 000.


Thank you for your understanding and support during this transition.

How it works

  1. Initial contact and eligibility discussion
  2. Employment planning based on individual goals
  3. Job search and connection with employers
  4. Ongoing workplace support where needed

Support may include:

• identifying employment goals
• job search assistance
• resume and interview preparation
• support once employment begins

Who this is usually suitable for

  • Young people experiencing mental health challenges
  • People receiving support through youth mental health services
  • Individuals wanting to find or maintain employment

Suitability is discussed during intake.

Getting Started

• Young people experiencing mental health challenges
• People receiving support through youth mental health services
• Individuals wanting to find or maintain employment

Suitability is discussed during intake.

Practical details

Delivery
Individual employment support delivered alongside mental health services.

Locations
Available through youth mental health services in the New England North West region.

Cost
Free program.

youth counselling session

Proof & documentation

Documentation confirming participation may be provided where required.

This can be discussed during intake.

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Looking to refer someone?

Referrals may come from:

• mental health services
• community services
• health professionals
• self-referrals

Contact our intake team to discuss eligibility.

You won’t be judged

You won’t need to share everything immediately

You can ask questions at any stage

Not sure where to start?

Let’s talk

You don’t need to figure it out first. 
Contact us and we’ll work out the right support together.

Contact Us