Professional Referrals
Centacare welcomes referrals from professionals across health, education, legal and community services.
Our services support individuals, families and young people across the New England North West region. Professional referrals help connect people with the right support at the right time.
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Mental Health
Support for emotional wellbeing, mental health and navigating life’s challenges.
Counselling
Support to talk through challenges, improve relationships and find practical ways forward.
Youth Services
Support for young people to build confidence, stay engaged and develop positive pathways.
Family & Legal Services
Support for families navigating separation, parenting arrangements and family law processes.
Domestic & Family Violence
Support for individuals and families affected by domestic and family violence, with a focus on safety and stability.
Addiction Services
Support for people experiencing challenges with alcohol, drugs or gambling, including help for families.
NDIS Plan Management
Support to manage your NDIS plan, with help handling budgets, payments and providers.
How to refer
Referrals can be made by contacting our intake team.
When making a referral, please include:
- client name and contact details
- reason for referral
- relevant background information
- any safety considerations
Our team will review the referral and contact the individual or family to discuss the next steps.
Response expectations
Once a referral is received
The referral is reviewed by our intake team
The client is contacted to confirm suitability and interest in the service
An intake or assessment appointment may be arranged
Response times may vary depending on service demand and program availability.
Need urgent help right now?
If you or someone else is in immediate danger or needs urgent support, please contact one of these services now.
Professional contacts
If you are a professional seeking to discuss a referral or service suitability, you can contact our intake team.
We are happy to provide guidance on appropriate pathways and service availability.
