You might know us as the Country Music Capital, home to Australia’s First City of Light, or the gateway to the New England. But that’s just the beginning…It’s where rich heritage meets outdoor adventure, arts and culture complements luxury, and sport intersects action and fun.
We have two offices located in Tamworth. Our main office is located on in the V Guy Cable Building, just outside of the CBD on Marius Street.
Provides psychology services to all Catholic Schools in the region as well as the Catholic Schools Office (CSO) staff. Support includes
therapy and psychological assessment for students, staff and support to families.
This service delivered face to face at the schools as well as via e-therapy/telehealth services direct to clients where needed.
Referrals come through schools directly or the CSO.
The Community Visitor Scheme provides volunteers for 1 hour per fortnight to visit with residents of aged care facilities. These residents
would otherwise be isolated, as many are far from their family.
Imagine being able to make someone’s day just by visiting them for an hour or two each fortnight. Making a difference in someone’s life is
one of the most rewarding things that you can do. And what better way to do that than by volunteering with the Community Visitors Scheme?
This program offers friendship and companionship to people who may be facing loneliness or isolation. It’s a great opportunity for you to
give back to your community and make a real difference in someone’s life. Plus, you get to meet new people and have some fun too!
Couples wanting to address challenges in their relationship can do so by accessing Couples Counselling with one of Centacare’s trained clinicians. Clients can access services in person or via telehealth.
Centacare NENW has a number of contracts with businesses in the New England North West region to provide psychological support to their
employees.
Psychology services include counselling over 3 to 6 sessions, supervision of employees and on-site critical incident support.
Fees range from $150 per session and services are paid for by employers with no out of pocket cost to the employee.
Family Counselling aims to assist individuals experiencing difficulties within their relationships.
Family counselling can help people to better manage personal or interpersonal issues connected to their children & family during
marriage, separation or divorce. The aim of this service is to help strengthen relationships to prevent any further breakdowns. The
wellbeing and safety of children is a priority. Family Counselling is a short-term, early intervention service.
Family Counselling Enquiries: 02 6738 7287
The Family Rural Resilience Program (FRRP) is a free and flexible early intervention, wellbeing program that works with children aged 0-18,
and their families.
FRRP programs are designed to build skills in wellbeing and family resilience. We aim to support families to increase wellbeing, safety,
connectedness and overall functioning. We provide short and long term case management as well as a range of courses to help you achieve
this.
Our community Aboriginal Liaison Officer provides regular face to face community events to support, celebrate and acknowledge the strength
of our first nation’s people.
The program offers advocacy and support to reduce barriers and challenges for First Nation’s persons to access information, service and
supports through Aboriginal specific, and mainstream services and is available to walk beside First Nation’s persons through their journey
with Centacare.
The new GambleAware program is a stepped care mental health model aimed at supporting anyone affected by gambling harm or at risk of
developing issues with gambling. This can include the gambler themselves as well as any friends or relatives. As gambling harm is usually
associated with other underlying issues such as depression, anxiety and trauma, clients accessing support through this program receive
holistic mental health support and/or Financial Counselling with trained professionals.
Referrals are open (with no age restrictions), so they can come from any source including self referrals.
Centacare NENW provides this program across the Hunter New England Local Health District in partnership with Centacare Hunter Manning.
Referral Phone: 1800 497 065
Click here for our online referral form >
headspace Tamworth (and the outposts Gunnedah, Narrabri, Moree) and headspace Armidale offer free early intervention services and support to young people aged 12 – 25 (and their family and friends) experiencing mild to moderate difficulties in four key areas:
The Individual Placement Support (IPS) program is designed to help young people experiencing mental health problems into employment. The program seeks to source appropriate employment suitable for the young person. The program differs from other employment services by working in tandem with clinical interventions and employer support.
Keep on Track is an early intervention program that supports young people aged 10-17 years of age, who are at risk of ongoing engagement in the criminal justice system.
Keep On Track will support and complement the Youth on Track program and will be available in Tamworth, Armidale, Narrabri & Moree. The caseworkers will work with young people aged between 10-17 years to address any social/welfare issues, prior to them having committed a crime. Our aim is to reconnect young people back with education/employment opportunities, as well as link them in with recreational activities and community based programs; helping to improve their engagement and reduce any antisocial behaviours.
Our Multicultural Officer is available to provide guidance, education, information, support and referrals to a range of services that can
help you during your settlement process.
We encourage everyone in the community to be join in with our activities and seasonal events through the year.
We can support and assist you throughout your settlement process in a number of ways, including:
Centacare’s clinicians provide clinical services to Disability clients with an NDIS Plan.
These services can include Specialist Behavioural Intervention and Behaviour Support Plan under the Improve Relationships category as well
as Psychology Assessments and Individual Counselling under the Therapeutic Services category.
These services are available to clients via telehealth where it is acceptable and appropriate, as well as in person.
Click here for our online referral form >
Plan Management oversees financial aspects of NDIS plans for people who wish for their funding to be “plan-managed” (as opposed to agency or self-managed). This involves:
Nurturing Resilience and Growth (NRG) provides mental health support to young people, aged 12 to 25, who are experiencing, or at risk of
experiencing, complex mental health issues.
This program is co-located with Centacare’s headspace services, allowing for transition of young people depending on their needs.
Centacare NENW provides psychology services to both current and ex-military service people and their families as part of the Department of
Veteran Affairs Open Arms program.
Referrals come through the Department of Veteran Affairs Open Arms head office team.
Parenting can be one of life’s most rewarding experiences, but it can also be challenging at times. At Centacare, we’re here to support you through every stage of your parenting journey. Our Parenting Program Service offers a range of evidence-based programs designed to take the
stress out of parenting, help you navigate challenges, and build strong, respectful, and positive connections with your children.
We focus on fostering respectful relationships, improving communication, and helping parents understand their child’s developmental, social, and emotional needs. Whether your child is just starting school, entering adolescence, or facing a difficult life transition, our programs
provide practical tools, strategies, and encouragement to help your family thrive.
Our programs include:
Clients can access up to 10 Psychology services in a calendar year via a referral and a Mental Health Care Plan prepared by a GP. The fee
per session offset by Medicare’s Better Access Scheme, with clients only out of pocket approximately $80.
Those clients without a Mental Health Care Plan, access to EAP or other pathway to seeing a clinician can engage with psychology services
privately via Centacare’s General Counselling services.
Clients can choose to access services in person or via telehealth. Fees per session are paid for by the client as they complete each
session.
Referrals are open (with no age restrictions), so they can come from any source including self referrals.
Centacare New England North West have a range of services and programs to support families and professionals in the family law space who
are dealing with family breakdowns and separations.
We can assist with mediation, support for individuals, parenting support and programs, as well as counselling and other programs.
Family & Relationship Support & Mediation:
The Family Relationship Centre at Centacare provides families with support around their relationships and parenting through appropriate
information and referral; provide separating families help to achieve workable parenting arrangements (Parenting Plans), outside the court
system, through information and referral, support and family dispute resolution services (including property and financial dispute
resolution services); and deliver high quality, safe and ethical services.
Parenting & Caring Support:
Our Post Separation Co-Operative Parenting (PSCP) Programs assists separated parents with interventions to establish new cooperative
parenting arrangements. All services are child-focused, intensive and holistic. Both group work and one-on-one individual support is
available.
Family Law Pathways Network (FLPN) for Professionals:
Centacare are also proud to partner with the Family Law Pathways Network (FLPN) which facilitates a steering committee across the New
England North West region, supporting a network of representatives from legal firms, community legal services, family services, Children’s
Contact Services, family violence services, community based Aboriginal services and family support services. The Network supports connection
between community Family Law service providers, education opportunities, and investment in the new generation of Family Law Service
Providers.
General Mediation:
Centacare also offers other forms of mediation that fall outside of our funding streams, which can be conducted on a fee-for-service arrangement. These mediations cover workplace, community, child protection arrangements and other family mediations that do not fall within
funded guidelines. Please chat to us to see if we can assist you further.
Mediation RFS (Request for Service) Form:
Mediation Resources:
| Parenting Mediation | Property Mediation |
|---|---|
 Parenting Process Flowchart
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 Property Process Flowchart
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 Parenting Information Pack
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Property Information Pack
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Parenting FAQs
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Property FAQs
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The “Disrupting Family Violence” program, offered through Centacare’s Specialised Family Violence Services offers a holistic family oriented
approach to support those who use violence, and those affected by and who have witnessed domestic and family violence in their families,
with an overarching goal of increasing the safety of women and children.
The Disrupting Family Violence program has two main components:
Supported Independent Living (SIL) supports are services that are provided in group home settings to participants that require 24 hour, 7
day a week care. The group home setting was Centacare NENW first foray into ADHC packages with the Napier House coming under Centacare
NENW’s management in 2015.
Centacare NENW manages 2 homes in Tamworth, housing 3 clients with standard needs. The homes are all privately owned by the parents of the
clients and not owned or leased by the organisation.
Clients who have experienced injury or accidents in the workplace can access Psychology sessions under WorkCover to help them return to
normal functioning at work, home and community settings.
These services are provided in person or via telehealth by registered Centacare psychologists who are registered with WorkCover.
Youth Drug and Alcohol Service (YDAS) is a strengths based recovery model of care, focusing on the principles of early intervention, harm
minimisation, engagement and delivery of evidence-based practices to promote best treatment outcomes for young people.
YDAS is available in the Moree, Narrabri and Tamworth LGAs only.
Click here for our online referral form >
Youth on Track is an early intervention program that supports young people aged 10-17 years of age, who are at risk of ongoing engagement in
the criminal justice system.
The program provides intensive one on one case management that is tailored to the specific criminogenic factors that affect the young person
risk of reoffending. Factors can include substance use, peer relations, education/employment, attitudes and beliefs, family living
circumstances, leisure/recreation and personality/behaviour. Case management support is generally 3-12 months in duration.
